Last Updated: April 29, 2026

1. Introduction

These Terms and Conditions, along with our Privacy Policy and Refund Policy (collectively, the “Terms”), constitute a legally binding agreement made between Shinoj KT (“Website Owner,” “we,” “us,” or “our”) and you (“you” or “your”). These Terms govern your access to and use of aloshy.in and the purchase of any physical goods, digital products, or services (collectively, the “Services”).

2. Use of the Website and Services

To access and use our Services, you agree to:

• Provide true, accurate, and current information during checkout.
• Use the website only for lawful purposes in accordance with Indian laws.
• Acknowledge that unauthorized use may lead to legal action.

3. Intellectual Property Rights

The contents of this Website (product designs, text, graphics, logos, and images) are proprietary to us. You may not reproduce, distribute, or resell our products without explicit written consent.

4. Products and Pricing

• We strive for accuracy in product images and specifications.
• We reserve the right to change prices at any time. Special offers are final at the time of purchase.

5. Payments and Transactions

• Prepaid Orders: Processed securely through third-party gateways (e.g., Razorpay/Cashfree).
• Cash on Delivery (COD): We offer COD as a convenience. By choosing COD, you agree to pay the full invoice amount in cash to the delivery agent upon receipt of the package.
• Binding Contract: Upon initiating any transaction (Prepaid or COD), you enter into a legally binding contract for the delivery and payment of the goods.

6. Cash on Delivery (COD) Policy

• Verification: We reserve the right to verify COD orders via phone call or WhatsApp before dispatching. Unverified orders may be cancelled.
• Refusal of Delivery: Repeated refusal of COD packages may result in the permanent suspension of your ability to use COD for future orders on aloshy.in.
• COD Fees: A nominal “COD Convenience Fee” may be applied at checkout to cover additional logistics handling. This fee is non-refundable.

7. Shipping and Delivery

• Origin: Dispatched from any ofour hubs in Kerala.
• Timeline: We aim to dispatch orders within 24-48 hours.
• Risk of Loss: The risk of loss passes to you upon delivery to the carrier for prepaid orders, and upon full payment to the agent for COD orders.

8. Refunds and Returns

Returns are governed by our Refund Policy. Claims for damages (Physical Goods) must be accompanied by an unboxing video and sent to info@aloshy.in within 24 hours of delivery.

9. Force Majeure

Neither party is liable for failure to perform due to events outside reasonable control (natural disasters, server outages, government restrictions).

10. Governing Law and Jurisdiction

These Terms are governed by Indian law. Disputes are subject to the exclusive jurisdiction of the courts in ERNAKULAM, KERALA.

11. Contact Information

• Email: support@aloshy.in
• Address: Thiruvananthapuram, Kerala, India – 695004